Get pieces for your sets

1.Preparation of parts to be replaced

Request replacement pieces by following a few easy steps.

1.1-Find your set name or number

The part name or number can be found on the paper manual, please find the corresponding numerical/alphabetical number.

We wil bear the full cost of return logistics for returns due to product reasons, we are not responsible forshipping costs for returns due to personal reasons. Please consider carefully before placing an order.

2.Statement of costs

If you find any missing or damaged parts when you open the product package(s), we are happy to replace them for free.

However, if any parts are damaged during assembly, we recommend that you first try to repair the damaged part with glue - in most cases, this should be enough to fix the problem. If the part(s) are not easily repairable or have been lost, please feel free to contact us for a replacement. You only need to pay for shipping.We will have professional after-sales staff to follow up your case.

3.Contact details

Please contact us at our official email address: Support@ugeargeek.com

Special Announcement：
1. All products are delivered by registered and traceable method, no surface mail method.
2.Free shipping for purchases over $99!
3. All products do not include additional taxes and fees, the actual price shall prevail.